No need for technical expertise, you just need to know what your chatbot should answer
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Dialog engine
A dialog engine and natural language processing are essential to bring a bot to life.
Proprietary NLP
Contextual decision trees
Web services consumption
Multilingual
Models
A chatbot is technology and content. These 2 elements are essential, which is why we offer knowledge base models for a certain number of fields / professions.
E-commerce
Employees support
Town halls
Schools
and more ...
Integrations
Your chatbot must be available to your users where they need to be, which is why we offer several integrations.
Web chat
Microsoft Teams
Facebook Messenger
Google chat
Microsoft Bot Framework
REST APIs
Monitoring
Your chatbot will live, you must be able to follow it and make it evolve.
Conversation history and enrichment of the knowledge base from them
Complete and detailed statistical monitoring (volume, themes, qualification, satisfaction, etc.)
Reduces the number of incoming contacts, thus focusing support functions (customer service, HR, IT…) on high added-value requests
Increases user satisfaction thanks to instant answers 24/7
Develops the brand image
Optimises costs
Our Best Ambassadors: Our Clients
Our chatbots can be used in an infinite number of cases: customer service, help desk, visitors welcome, employee support (HR, IT), product recommendation, transactions, domotics…in fields as varied as energy, finance, insurance, telecommunications, transportation, the automobile industry, the public sector…