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The solution to create your chatbot
No need for technical expertise, you just need to know what your chatbot should answer
Dialog engine
A dialog engine and natural language processing are essential to bring a bot to life.
- Proprietary NLP
- Contextual decision trees
- Web services consumption
- Multilingual
Models
A chatbot is technology and content. These 2 elements are essential, which is why we offer knowledge base models for a certain number of fields / professions.
- E-commerce
- Employees support
- Town halls
- Schools
- and more ...
Integrations
Your chatbot must be available to your users where they need to be, which is why we offer several integrations.
- Web chat
- Microsoft Teams
- Facebook Messenger
- Google chat
- Microsoft Bot Framework
- REST APIs
Monitoring
Your chatbot will live, you must be able to follow it and make it evolve.
- Conversation history and enrichment of the knowledge base from them
- Complete and detailed statistical monitoring (volume, themes, qualification, satisfaction, etc.)
- Reduces the number of incoming contacts, thus focusing support functions (customer service, HR, IT…) on high added-value requests
- Increases user satisfaction thanks to instant answers 24/7
- Develops the brand image
- Optimises costs
Our Best Ambassadors: Our Clients
Our chatbots can be used in an infinite number of cases: customer service, help desk, visitors welcome, employee support (HR, IT), product recommendation, transactions, domotics…in fields as varied as energy, finance, insurance, telecommunications, transportation, the automobile industry, the public sector…
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